The customer selects the product, agrees on terms with the seller, makes a down payment and then pays the balance in instalments. Ownership transfer to the customer after the final payment.

No, customers cannot deposit cash and earn interest from a hire purchase company.
Hire purchase companies specialize in financing the purchase of goods through installment plans and do not function as deposit taking financial institutions that offer interest on savings.

Common items include vehicles, appliances, electronics and other high-value goods.

You can apply from home/office through our website, by visiting outlets or by speaking to one of our sales representatives.

Basic personal information, proof of identity, proof of income, and details about the item you wish to purchase.

Yes, a credit check is typically required to assess your ability to meet the payment obligations.

The interest rate varies on the item, loan duration of the agreement, and your credit profile. Contact us for specific information or Interest rate details.

Yes, you can make early repayments.

Monthly payments are calculated based on the total amount financed, the interest rate and the duration of the agreement.

You can make your monthly payments through Esewa, Khalti, connectIPS, IME Pay, or Fonepay. Alternatively, you can pay directly at the showrooms.

Missing a payment may result in late fees and could negatively affect your credit score. Contact us immediately if you think you’ll have trouble making a payment.

Ownership transfers to you after the final payment is made.

If the item is defective, contact the seller for repairs or maintenance as per the warranty terms.

You can reach our customer support team via phone, email or by visiting our customer support office. Contact details are available on our website.

If you have a complaint, please contact our customer support team. We are committed to resolving issues promptly and fairly.